Privacy Policy

Effective Date: 6/13/2026

Your privacy is critically important to us. It is GidigidiDATA's policy to respect your privacy regarding any information we may collect from you across our website, agent portals, and store fronts.

1. Information We Collect

We collect information you provide directly to us, such as when you create an Agent account, purchase a data bundle, or contact support. This includes:

• Personal details (Name, Email, Phone number).
• Agent/reseller specific information (Business name, Agent Code, WhatsApp contact).
• Transaction, Promo Code redemption, and payment records.
• Utility account numbers provided for bill payments.

2. How We Use Information

We use the information we collect to operate our platform, facilitate data bundle top-ups, process Moolre and Paystack transactions, credit agent wallets, and send transactional notifications.

3. Information Sharing & Third Parties

We do not sell your personal information. We only share data with trusted third parties strictly necessary to provide our services. This includes:

• Payment Processors: Paystack and Moolre, for secure transaction execution and wallet top-ups.
• Telecommunication Providers: MTN, Telecel, and AirtelTigo routing systems to deliver your data packages and verify USSD sessions.
• Utility Providers: ECG and Ghana Water Company for account verification and bill payments.

4. Data Security

We implement strict security measures, including database encryption and secure atomic wallet transactions, to protect against unauthorized access, alteration, disclosure, or destruction of your personal and financial information.

5. Cookies

We may use cookies and session tokens (via Clerk authentication) to keep you logged in and improve your experience on our agent portal. You can instruct your browser to refuse all cookies.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact our support team through the Agent dashboard.